Privacy Policy

Last Updated: September 2026

Tiny Trails Child Care (“Tiny Trails,” “we,” “our,” or “us”) is committed to protecting the privacy of children, parents, guardians, and visitors to our website. We collect, use, and disclose personal information in accordance with applicable privacy laws, including British Columbia’s Personal Information Protection Act (PIPA).

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, contact us, submit enrollment inquiries, or otherwise interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Contact Information

  • Parent or guardian name
  • Email address
  • Telephone number
  • Mailing address
  • Preferred method of contact

Child Information

When necessary for enrollment inquiries or registration, we may collect:

  • Child’s name
  • Child’s age or date of birth
  • Program requirements
  • Emergency contact information
  • Medical or allergy information provided by parents or guardians

Website Usage Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited
  • Date and time of access
  • Referring website addresses

Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, understand website usage, and enhance the user experience. You may disable cookies through your browser settings; however, some website features may not function properly.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and requests
  • Provide information about our childcare programs and services
  • Process registration or enrollment requests
  • Communicate with parents or guardians
  • Maintain waitlists
  • Improve our website and services
  • Monitor website performance and security
  • Comply with legal and regulatory requirements
  • Send updates, newsletters, or promotional communications where permitted by law

You may opt out of marketing communications at any time.

3. Sharing and Disclosure of Information

We do not sell or rent personal information.

We may disclose information in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers that assist with website hosting, email communications, data storage, analytics services, and administrative support. These providers are required to safeguard personal information and use it only for authorized purposes.
  • Legal Requirements: We may disclose information if required to comply with applicable laws, regulations, lawful government requests, or to protect the safety, rights, and property of Tiny Trails, our staff, families, and visitors.
  • Business Transfers: In the event of a merger, acquisition, sale, or reorganization, personal information may be transferred as part of the business assets, subject to applicable privacy laws.

4. Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

5. Children’s Privacy

Protecting children’s privacy is especially important to us.

We collect information about children only as necessary to provide childcare services, respond to enrollment inquiries, or meet regulatory requirements. Information about children is generally provided by a parent or legal guardian.

If you believe that information has been submitted about a child without appropriate authorization, please contact us immediately.

6. Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

When information is no longer required, it will be securely deleted or destroyed.

7. Your Privacy Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Withdraw consent where applicable
  • Request deletion of personal information, subject to legal requirements

To exercise these rights, please contact us using the information below.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

Any updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Tiny Trails Child Care
7117 151A Street
Surrey, BC V3S 8A5

Phone: 604-503-0208
Email: tinytrailssurrey@gmail.com